Customer Case Study: Locktel

Published: 31st January 2020


Leasing with Herd means you can easily predict your costs and focus your valuable time on other areas of your business e.g. business growth, meeting clients, financial management.


Managing Director of Locktel Communications says,

"We were a young start-up company and restricted with no company credit history and limited cash flow, so we liked the fact that dealing with Herd alleviated any financial risk against selling and acquiring vehicles as that part is totally removed from your business, immediately strengthening the balance sheet.

The account management team at Herd are always very professional and proactive and have helped our business grow. Making the switch to lease hire with Herd means that we no longer have the hassle and cost of servicing, maintenance and repair, breakdown and recovery, as this is all included in the package along with full event planning and end-to-end management"

Servicing, repair and warranty work can be carried out at any of our local workshops with some sites operating extended hours and overnight servicing. We also offer mobile servicing on your premises. Vehicle downtime and waiting times are minimised as you do not have to compete for time against a third party dealership’s own customers if you are not close to your local supplier.
Experienced fleet management company in the UK

Courtesy vehicles are provided for maintenance events, planned or unplanned, that take longer than 2 hours. Along with minimal off the road time means there is little impact on your revenue. This is critical for businesses – for a business like Locktel we calculated a cost of on average £500 for every day a vehicle is off the road.

With the Herd lease hire you can change the number and type of vehicles at any time with standard small, SWB, LWB and 4m panel vans available in as little as 4 working hours and Herd offer flexibility, so we are not tied to a standard vehicle for a fixed period so if our customer needs change we can still maintain productivity.

The AA breakdown and recovery service has an 84% roadside fix rate and 2 ½ hours back on the road target with recovery to a Herd branch and replacement vehicle if needed.
There is a one-call tyre support for worn and damaged tyre replacement with access to over 1,200 tyre support locations PLUS option for onsite tyre replacement. Tyres replaced from 3mm tread depth.

Most importantly your vehicles remain safe and legally compliant and support your duty of CARE responsibility for your employees, so you don’t have to manage the cost of these items from wear and tear.

Jozef continues

"I would like to say how impressed we were with the high standard of the account management at Herd, not only did they provide a bespoke business plan but spent the time getting to know our business, offering solutions, never issues or excuses. The account management team are very knowledgeable, and the head office team are helpful and provide advice whenever you need it and wherever you are.

I would certainly recommend to anyone to lease over purchase with Herd, not only do you benefit from all of the above there is no risk of poor residual values when you come to sell your own vehicles and no depreciating assets on your balance sheet. It just makes business sense and removes all the hassle and allows more focus on the core business and customers with minimal time taken up managing vehicle issue"

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